| 87 | -- | 96 | Srinagesh Gavirneni, Douglas J. Morrice, Peter W. Mullarkey. Simulation Helps Maxager Shorten Its Sales Cycle |
| 97 | -- | 105 | Aruna Apte, Uday M. Apte, Randolph P. Beatty, Ila C. Sarkar, John H. Semple. The Impact of Check Sequencing on NSF (Not-Sufficient Funds) Fees |
| 106 | -- | 112 | Robert M. Saltzman, Jennifer L. Meyer. A Consulting Firm Uses Constraint Programming to Plan Personnel-Review Meetings |
| 113 | -- | 116 | Donald L. Keefer. Practice Abstracts |
| 117 | -- | 122 | Keith A. Willoughby, Kent J. Kostuk. Preferred Scenarios in the Sport of Curling |
| 123 | -- | 0 | Robert G. Chamberlain. 20/30 Hindsight: What Is Operations Research? |
| 124 | -- | 134 | Mark Kuchta, Alexandra M. Newman, Erkan Topal. Implementing a Production Schedule at LKAB s Kiruna Mine |
| 135 | -- | 138 | Michael H. Rothkopf. Editorial: The Fifth ::::Interfaces:::: Ranking of Universities Contributions to the Practice Literature |
| 147 | -- | 148 | Robert E. Levasseur. People Skills: Change Management Tools - The Modern Leadership Model |
| 149 | -- | 161 | Murthy V. Mudrageda, Frederic H. Murphy, Steve Welch. Developing Strategies for Maritrans Business Units |
| 162 | -- | 166 | Benjamin Lev. Book Reviews |