| 1 | -- | 0 | Jeffrey D. Camm. From the Editor |
| 2 | -- | 6 | Thomas Spencer III, Stephen C. Graves. 2004 Franz Edelman Award for Achievement in Operations Research and the Management Sciences |
| 7 | -- | 23 | Theresa Metty, Rob Harlan, Quentin Samelson, Tom Moore, Thomas Morris, Ron Sorensen, Avner Schneur, Olga Raskina, Rina Schneur, Joshua Kanner, Kevin Potts, Jeffrey Robbins. Reinventing the Supplier Negotiation Process at Motorola |
| 24 | -- | 36 | Surya Sahoo, Seongbae Kim, Byung-In Kim, Bob Kraas, Alexander Popov Jr.. Routing Optimization for Waste Management |
| 37 | -- | 48 | Ton de Kok, Fred Janssen, Jan van Doremalen, Erik van Wachem, Mathieu Clerkx, Winfried Peeters. Philips Electronics Synchronizes Its Supply Chain to End the Bullwhip Effect |
| 49 | -- | 60 | Richard Hicks, Richard Madrid, Chris Milligan, Robert Pruneau, Mike Kanaley, Yvan Dumas, Benoit Lacroix, Jacques Desrosiers, François Soumis. Bombardier Flexjet Significantly Improves Its Fractional Aircraft Ownership Operations |
| 61 | -- | 75 | Katta G. Murty, Yat-Wah Wan, Jiyin Liu, Mitchell M. Tseng, Edmond Leung, Kam-Keung Lai, Herman W. C. Chiu. Hongkong International Terminals Gains Elastic Capacity Using a Data-Intensive Decision-Support System |
| 76 | -- | 87 | Loren Troyer, James Smith, Sean Marshall, Elan Yaniv, Sridhar Tayur, Martin Barkman, Alev Kaya, Yong Liu. Improving Asset Management and Order Fulfillment at Deere & Company s C&CE Division |
| 88 | -- | 101 | John C. Butler, Alexander N. Chebeskov, James S. Dyer, Thomas A. Edmunds, Jianmin Jia, Vladimir I. Oussanov. The United States and Russia Evaluate Plutonium Disposition Options with Multiattribute Utility Theory |
| 102 | -- | 110 | Benjamin Lev. Book Reviews |