| 305 | -- | 306 | Jeffrey D. Camm. From the Editor: Is ::::Interfaces:::: Meeting Its Mission? |
| 307 | -- | 315 | Chris K. Anderson. Setting Prices on Priceline |
| 316 | -- | 328 | Claudia R. Rosales, Michael J. Fry, Rajesh Radhakrishnan. Transfreight Reduces Costs and Balances Workload at Georgetown Crossdock |
| 329 | -- | 345 | Mustapha Ouhimmou, Sophie D Amours, Robert Beauregard, Daoud Ait-Kadi, Satyaveer Singh Chauhan. Optimization Helps Shermag Gain Competitive Edge |
| 346 | -- | 352 | Vijay Mehrotra, Thomas A. Grossman. OR Process Skills Transform an Out-of-Control Call Center into a Strategic Asset |
| 353 | -- | 369 | Steven C. Amstrup, Hal Caswell, Eric DeWeaver, Ian Stirling, David C. Douglas, Bruce G. Marcot, Christine M. Hunter. Rebuttal of Polar Bear Population Forecasts: A Public-Policy Forecasting Audit |
| 370 | -- | 372 | Robert E. Levasseur. People Skills: Implementing Strategic Goals - A Change Management Perspective |
| 373 | -- | 374 | Brian T. Denton. Practice Abstracts |
| 375 | -- | 379 | Benjamin Lev. Book Reviews |