| 1 | -- | 4 | Srinivas Bollapragada, ManMohan S. Sodhi. Introduction: 2009 Franz Edelman Award for Achievement in Operations Research and the Management Sciences |
| 5 | -- | 16 | Michael F. Gorman, Dharma Acharya, David Sellers. CSX Railway Uses OR to Cash In on Optimized Equipment Distribution |
| 17 | -- | 32 | Julie Ward, Bin Zhang, Shailendra Jain, Chris Fry, Thomas Olavson, Holger Mishal, Jason Amaral, Dirk Beyer 0002, Ann Brecht, Brian Cargille, Russ Chadinha, Kathy Chou, Gavin DeNyse, Qi Feng, Cookie Padovani, Sesh Raj, Kurt Sunderbruch, Robert Endre Tarjan, Krishna Venkatraman, Joseph Woods, Jing Zhou. HP Transforms Product Portfolio Management with Operations Research |
| 33 | -- | 46 | Rick Lawrence, Claudia Perlich, Saharon Rosset, Ildar Khabibrakhmanov, Shilpa Mahatma, Sholom Weiss, Matt Callahan, Matt Collins, Alexey Ershov, Shiva Kumar. Operations Research Improves Sales Force Productivity at IBM |
| 47 | -- | 57 | Sharon Hormby, Julia Morrison, Prashant Dave, Michele Meyers, Tim Tenca. Marriott International Increases Revenue by Implementing a Group Pricing Optimizer |
| 58 | -- | 70 | Graeme Everett, Andy Philpott, Kjetil Vatn, Rune Gjessing. Norske Skog Improves Global Profitability Using Operations Research |
| 71 | -- | 84 | Felipe Caro, Jérémie Gallien, Miguel DÃaz, Javier GarcÃa, José Manuel Corredoira, Marcos Montes, José Antonio Ramos, Juan Correa. Zara Uses Operations Research to Reengineer Its Global Distribution Process |
| 85 | -- | 90 | Benjamin Lev. Book Reviews |
| 103 | -- | 0 | Michael J. Fry, Jeffrey W. Ohlmann. Call for Papers - ::::Interfaces:::: Special Issue: Analytics in Sports |