Journal: Inf. Syst. J.

Volume 16, Issue 4

317 -- 342Enid Mumford. The story of socio-technical design: reflections on its successes, failures and potential
343 -- 382David E. Avison, Niels Bjørn-Andersen, Elayne W. Coakes, Gordon B. Davis, Michael J. Earl, Amany R. Elbanna, Guy Fitzgerald, Robert D. Galliers, Rudy Hirschheim, Juhani Iivari, Heinz K. Klein, Frank F. Land, Marco de Marco, Andrew M. Pettigrew, Jaana Porra, Bernd Carsten Stahl, Carsten Sørensen, Bob Wood, Trevor Wood-Harper. Enid Mumford: a tribute
383 -- 389Enid Mumford. Researching people problems: some advice to a student

Volume 16, Issue 3

215 -- 235Debra Howcroft, Ben Light. Reflections on issues of power in packaged software selection
237 -- 262Mark Keil, Amrit Tiwana. Relative importance of evaluation criteria for enterprise systems: a conjoint study
263 -- 292Hsin Hsin Chang. Technical and management perceptions of enterprise information system importance, implementation and benefits
293 -- 314Gurpreet Dhillon, Gholamreza Torkzadeh. Value-focused assessment of information system security in organizations

Volume 16, Issue 2

107 -- 134Mauricio Featherman, Joseph S. Valacich, John D. Wells. Is that authentic or artificial? Understanding consumer perceptions of risk in e-service encounters
135 -- 155Nancy M. Levenburg, Helen A. Klein. Delivering customer services online: identifying best practices of medium-sized enterprises
157 -- 179Yi-Shun Wang, Hsin-Hui Lin, Pin Luarn. Predicting consumer intention to use mobile service
181 -- 211Gerard Ryan, Mireia Valverde. Waiting in line for online services: a qualitative study of the user s perspective

Volume 16, Issue 1

3 -- 21Gary S. C. Pan, Shan Ling Pan, Michael Newman, Donal J. Flynn. Escalation and de-escalation of commitment: a commitment transformation analysis of an e-government project
23 -- 53Lynette Kvasny, Mark Keil. The challenges of redressing the digital divide: a tale of two US cities
55 -- 78David Arnott. Cognitive biases and decision support systems development: a design science approach
79 -- 104Redouane El Amrani, Frantz Rowe, Bénédicte Geffroy-Maronnat. The effects of enterprise resource planning implementation strategy on cross-functionality