| 5 | -- | 7 | Dawna Travis Dewire. From the Editor |
| 8 | -- | 14 | Harold Halbleib. Requirements Management |
| 15 | -- | 26 | Ledis Chirinos, Francisca Losavio, Alfredo Matteo. Identifying Quality-Based Requirements |
| 27 | -- | 44 | Francisca Losavio, Ledis Chirinos, Alfredo Matteo, Nicole Lévy, Amar Ramdane-Cherif. Designing Quality Architecture: Incorporating ISO Standards into the Unified Process |
| 45 | -- | 57 | Dirk Vriens, Jan Achterbergh. Planning Local E-Government |
| 58 | -- | 66 | Janice C. Sipior, Burke T. Ward, Nicholas M. Rongione. Ethics of Collecting and Using Consumer Internet Data |
| 67 | -- | 80 | Joanna DeFranco-Tommarello, Fadi P. Deek. Collaborative Problem Solving and Groupware for Software Development |
| 81 | -- | 88 | Wen C. Pai. Hierarchical Analysis for Discovering Knowledge in Large Databases |
| 89 | -- | 92 | Carol A. Hacker. New Employee Orientation: Make it Pay Dividends for Years to Come |
| 93 | -- | 97 | Stewart L. Stokes. Taking Charge |