| 1 | -- | 0 | Janice C. Sipior. From the Editor |
| 2 | -- | 15 | Bidit Lal Dey, Wafi Al-Karaghouli, Stanimir Minov, Mujahid Mohiuddin Babu, Angela Ayios, Syed Sardar Mahammad, Ben Binsardi. The Role of Speed on Customer Satisfaction and Switching Intention: A Study of the UK Mobile Telecom Market |
| 16 | -- | 32 | Mousa Albashrawi, Luvai Motiwalla. An Integrative Framework on Mobile Banking Success |
| 33 | -- | 51 | Agnieszka Bienkowska, Katarzyna Tworek, Anna Zablocka-Kluczka. IT Reliability and Its Influence on the Results of Controlling: Comparative Analysis of Organizations Functioning in Poland and Switzerland |
| 52 | -- | 74 | Georg J. P. Link, Jolanta Kowal, Sajda Qureshi. Open Source in Development: Enabling Business and Services |
| 75 | -- | 92 | Samantha Dick, Yvonne O'Connor, Ciara Heavin. Approaches to Mobile Health Evaluation: A Comparative Study |