| 3 | -- | 22 | Fabiano Cattaneo, Alfonso Fuggetta, Donatella Sciuto. Pursuing coherence in software process assessment and improvement |
| 23 | -- | 34 | Peter Isacsson, Gunnar Pedersen, Stig Bang. Accelerating CMM-based improvement programs: the accelerator model and method with experiences |
| 35 | -- | 46 | Mathias Weske, Thomas Goesmann, Roland Holten, Rüdiger Striemer. Analysing, modelling and improving workflow application development processes |
| 47 | -- | 62 | Oddur Benediktsson, R. B. Hunter, Andrew D. McGettrick. Processes for software in safety critical systems |