Abstract is missing.
- IntroductionUwe M. Borghoff, Remo Pareschi. 3-14 [doi]
- The Lessons Learned CycleGertjan van Heijst, Rob van der Spek, Eelco Kruizinga. 17-34 [doi]
- Knowledge Pump: Supporting the Flow and Use of KnowledgeNatalie S. Glance, Damián Arregui, Manfred Dardenne. 35-51 [doi]
- Negotiating the Construction of Organisational MemoriesSimon Buckingham Shum. 55-78 [doi]
- A Technology for Supporting Knowledge Work: The RepToolBrigitte Jordan, Ron Goldman 0001, Anja Eichler. 79-97 [doi]
- An Environment for Cooperative Knowledge ProcessingWolfgang Prinz, Anja Syri. 101-119 [doi]
- Ariadne: Supporting Coordination Through a Flexible Use of Knowledge ProcessesCarla Simone, Monica Divitini. 121-148 [doi]
- From Natural Language Documents to Sharable Product Knowledge: A Knowledge Engineering ApproachDietmar F. Rösner, Brigitte Grote, Knut Hartman, Björn Höfling. 151-182 [doi]
- Corporate Memories for Knowledge Management in Industrial Practice: Prospects and ChallengesOtto Kühn, Andreas Abecker. 183-206 [doi]