Anne-Maria Aho, Lorna Uden. Customer Knowledge in Value Creation for Software Engineering Process. In Lorna Uden, Francisco Herrera, Javier Bajo Pérez, Juan M. Corchado Rodríguez, editors, 7th International Conference on Knowledge Management in Organizations: Service and Cloud Computing, KMO 2012, Salamanca, Spain, 11-13 July, 2012. Volume 172 of Advances in Intelligent Systems and Computing, pages 141-152, Springer, 2012. [doi]
Abstract is missing.