Fumiya Akasaka, Takehiko Ohno, Mika Yasuoka. Challenges to Deploy Service Design in Organizations: Analysis Through "Scaling Up" Workshops. In Yuriko Sawatani, James C. Spohrer, Stephen K. Kwan, Takeshi Takenaka, editors, Serviceology for Smart Service System, Selected papers of the 3rd International Conference of Serviceology, ICServ 2015, San Jose, CA, USA, 7-9 July 2015. pages 89-98, Springer, 2015. [doi]
@inproceedings{AkasakaOY15,
title = {Challenges to Deploy Service Design in Organizations: Analysis Through "Scaling Up" Workshops},
author = {Fumiya Akasaka and Takehiko Ohno and Mika Yasuoka},
year = {2015},
doi = {10.1007/978-4-431-56074-6_11},
url = {https://doi.org/10.1007/978-4-431-56074-6_11},
researchr = {https://researchr.org/publication/AkasakaOY15},
cites = {0},
citedby = {0},
pages = {89-98},
booktitle = {Serviceology for Smart Service System, Selected papers of the 3rd International Conference of Serviceology, ICServ 2015, San Jose, CA, USA, 7-9 July 2015},
editor = {Yuriko Sawatani and James C. Spohrer and Stephen K. Kwan and Takeshi Takenaka},
publisher = {Springer},
isbn = {978-4-431-56074-6},
}