Mahir Akgun, Kursat Cagiltay, Jeng-Yi Tzeng. Computer Apology: The Effect of the Apologetic Feedback on Users in Computerized Environment. In Proceedings of the 5th IEEE International Conference on Advanced Learning Technologies, ICALT 2005, 05-08 July 2005, Kaohsiung, Taiwan. pages 254-256, IEEE Computer Society, 2005. [doi]
Abstract is missing.