John A. Aloysius, Hartmut Hoehle, Soheil Goodarzi, Viswanath Venkatesh. Big data initiatives in retail environments: Linking service process perceptions to shopping outcomes. Annals OR, 270(1-2):25-51, 2018. [doi]
@article{AloysiusHGV18,
title = {Big data initiatives in retail environments: Linking service process perceptions to shopping outcomes},
author = {John A. Aloysius and Hartmut Hoehle and Soheil Goodarzi and Viswanath Venkatesh},
year = {2018},
doi = {10.1007/s10479-016-2276-3},
url = {https://doi.org/10.1007/s10479-016-2276-3},
researchr = {https://researchr.org/publication/AloysiusHGV18},
cites = {0},
citedby = {0},
journal = {Annals OR},
volume = {270},
number = {1-2},
pages = {25-51},
}