Rafael Andreu, J. E. Richard, Josep Valor. Business process re-engineering: A new framework and a field study in Spain. In Georgios I. Doukidis, Robert D. Galliers, Tawfik Jelassi, Helmut Krcmar, Frank Land, editors, Proceedings of the Third European Conference on Information Systems, ECIS 1995, Athens, Greece, 1995. pages 1039-1044, 1995. [doi]
Abstract is missing.