Requests classification in the customer service area for software companies using machine learning and natural language processing - researchr publication authors

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María Ximena Arias-Barahona, Harold Brayan Arteaga-Arteaga, Simon Orozco-Arias, Juan Camilo Flórez-Ruíz, Mario Andrés Valencia-Díaz, Reinel Tabares-Soto. Requests classification in the customer service area for software companies using machine learning and natural language processing. PeerJ Computer Science, 9, 2023. [doi]

This author has not been identified. Look up 'María Ximena Arias-Barahona' in GoogleThis author has not been identified. Look up 'Harold Brayan Arteaga-Arteaga' in GoogleThis author has not been identified. Look up 'Simon Orozco-Arias' in GoogleThis author has not been identified. Look up 'Juan Camilo Flórez-Ruíz' in GoogleThis author has not been identified. Look up 'Mario Andrés Valencia-Díaz' in GoogleThis author has not been identified. Look up 'Reinel Tabares-Soto' in Google

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