Business process re-engineering and decision support systems: a cautionary tale

David Arnott, Peter A. O Donnell. Business process re-engineering and decision support systems: a cautionary tale. In Bernard C. Glasson, Igor Hawryszkiewycz, Alan Underwood, Ron Weber, editors, Business Process Re-Engineering: Information Systems Opportunities and Challenges, Proceedings of the IFIP TC8 Open Conference on Business Re-engineering: Information Systems Opportunities and Challenges, Queensland Gold Cost, Australia, 8-11 May, 1994. Volume A-54 of IFIP Transactions, pages 127-135, Elsevier, 1994.

@inproceedings{ArnottO94,
  title = {Business process re-engineering and decision support systems: a cautionary tale},
  author = {David Arnott and Peter A. O Donnell},
  year = {1994},
  researchr = {https://researchr.org/publication/ArnottO94},
  cites = {0},
  citedby = {0},
  pages = {127-135},
  booktitle = {Business Process Re-Engineering: Information Systems Opportunities and Challenges, Proceedings of the IFIP TC8 Open Conference on Business Re-engineering: Information Systems Opportunities and Challenges, Queensland Gold Cost, Australia, 8-11 May, 1994},
  editor = {Bernard C. Glasson and Igor Hawryszkiewycz and Alan Underwood and Ron Weber},
  volume = {A-54},
  series = {IFIP Transactions},
  publisher = {Elsevier},
  isbn = {0-444-82062-0},
}