Wasana Bandara, John C. Merideth, Angsana A. Techatassanasoontorn, Paul Mathiesen, Dan O'Neill. Successful BPM Governance: Insights from Commonwealth Bank of Australia. In Jan vom Brocke, Jan Mendling, Michael Rosemann, editors, Business Process Management Cases Vol. 2, Digital Transformation - Strategy, Processes and Execution. pages 195-206, Springer, 2021. [doi]
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