Ana Paula Barroso, Virgínia Helena Machado, Helena Carvalho. Towards Lean Ground Handling Processes at an Airport. In Monica Rossi, Matteo Rossini, Sergio Terzi, editors, Proceedings of the 6th European Lean Educator Conference - ELEC 2019, 11-13 November, 2019, Milan, Italy. Volume 122 of Lecture Notes in Networks and Systems, pages 221-230, Springer, 2019. [doi]
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