Gabriely Oliveira da Silva Batista, Mateus de Souza Monteiro, Luciana Cardoso de Castro Salgado. How do ChatBots look like?: a comparative study on government chatbots profiles inside and outside Brazil. In Caroline Queiroz Santos, Maria Lúcia Bento Villela, Kamila Rios da Hora Rodrigues, Ticianne de Gois Ribeiro Darin, editors, Proceedings of the 21st Brazilian Symposium on Human Factors in Computing Systems, IHC 2022, Diamantina, Brazil, October 17-21, 2022. ACM, 2022. [doi]
Abstract is missing.