Irma Becerra-Fernandez. A Business Strategy Approach to Managing Experiences. In Mirjam Minor, Steffen Staab, editors, 1st German Workshop on Experience Management: Sharing Experiences about the Sharing of Experience, Berlin, March 7-8, 2002, Proceedings. Volume 10 of LNI, pages 107-115, GI, 2002.
Abstract is missing.