Imen Benzarti, Hafedh Mili. A Development Framework for Customer Experience Management Applications: Principles and Case Study. In Omar Hussain, Lihong Jiang, Xiang Fei, Ci-Wei Lan, Kuo-Ming Chao, editors, 14th IEEE International Conference on e-Business Engineering, ICEBE 2017, Shanghai, China, November 4-6, 2017. pages 118-125, IEEE Computer Society, 2017. [doi]
Abstract is missing.