Daniel Beverungen, Martin Matzner, Jens Poeppelbuss. Structure, Structure, Structure? Designing and Managing Smart Service Systems as Socio-Technical Structures. In Katrin Bergener, Michael Räckers, Armin Stein, editors, The Art of Structuring, Bridging the Gap Between Information Systems Research and Practice. pages 361-372, Springer, 2019. [doi]
Abstract is missing.