E-government and the Digital Agenda for Europe - A Study of the User Involvement in the Digitalisation of Citizen Services in Denmark

Jane Billestrup, Jan Stage. E-government and the Digital Agenda for Europe - A Study of the User Involvement in the Digitalisation of Citizen Services in Denmark. In Aaron Marcus, editor, Design, User Experience, and Usability. User Experience Design for Diverse Interaction Platforms and Environments - Third International Conference, DUXU 2014, Held as Part of HCI International 2014, Heraklion, Crete, Greece, June 22-27, 2014, Proceedings, Part II. Volume 8518 of Lecture Notes in Computer Science, pages 71-80, Springer, 2014. [doi]

Abstract

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