Putting Users in the Loop: How User Research Can Guide AI Development for a Consumer-Oriented Self-service Portal - researchr publication authors

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Frank Binder, Jana Diels, Julian Balling, Oliver Albrecht, Robert Sachunsky, J. Nathanael Philipp, Yvonne Scheurer, Marlene Münsch, Markus Otto, Andreas Niekler, Gerhard Heyer, Christian Thorun. Putting Users in the Loop: How User Research Can Guide AI Development for a Consumer-Oriented Self-service Portal. In Matthias Rauterberg, editor, Culture and Computing - 10th International Conference, C&C 2022, Held as Part of the 24th HCI International Conference, HCII 2022, Virtual Event, June 26 - July 1, 2022, Proceedings. Volume 13324 of Lecture Notes in Computer Science, pages 3-19, Springer, 2022. [doi]

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