Theodor Borangiu, Virginia Ecaterina Oltean, Monica Dragoicea, João Falcão e Cunha, Iulia Iacob. Some Aspects Concerning a Generic Service Process Model Building. In Mehdi Snene, Michel Leonard, editors, Exploring Services Science - 5th International Conference, IESS 2014, Geneva, Switzerland, February 5-7, 2014. Proceedings. Volume 169 of Lecture Notes in Business Information Processing, pages 1-16, Springer, 2014. [doi]
Abstract is missing.