A. Faye Borthick. The future for user services. In John H. Esbin, Lynn Bellamy, M. Lloyd Edwards, Bill Decker, Al Roberts, Anne Adair, editors, Proceedings of the 5th annual ACM SIGUCCS conference on User services, Kansas City, Missouri, USA, November 6-9, 1977. pages 252-255, ACM, 1977. [doi]
Abstract is missing.