Simon Brander, Knut Hinkelmann, Bo Hu, Andreas Martin, Uwe V. Riss, Barbara Thönssen, Hans Friedrich Witschel. Refining Process Models through the Analysis of Informal Work Practice. In Stefanie Rinderle-Ma, Farouk Toumani, Karsten Wolf, editors, Business Process Management - 9th International Conference, BPM 2011, Clermont-Ferrand, France, August 30 - September 2, 2011. Proceedings. Volume 6896 of Lecture Notes in Computer Science, pages 116-131, Springer, 2011. [doi]
@inproceedings{BranderHHMRTW11, title = {Refining Process Models through the Analysis of Informal Work Practice}, author = {Simon Brander and Knut Hinkelmann and Bo Hu and Andreas Martin and Uwe V. Riss and Barbara Thönssen and Hans Friedrich Witschel}, year = {2011}, doi = {10.1007/978-3-642-23059-2_12}, url = {http://dx.doi.org/10.1007/978-3-642-23059-2_12}, tags = {analysis, process modeling}, researchr = {https://researchr.org/publication/BranderHHMRTW11}, cites = {0}, citedby = {0}, pages = {116-131}, booktitle = {Business Process Management - 9th International Conference, BPM 2011, Clermont-Ferrand, France, August 30 - September 2, 2011. Proceedings}, editor = {Stefanie Rinderle-Ma and Farouk Toumani and Karsten Wolf}, volume = {6896}, series = {Lecture Notes in Computer Science}, publisher = {Springer}, isbn = {978-3-642-23058-5}, }