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E-Learning Service Level Management in Hochschulen

Andreas Breiter, Arne Fischer. E-Learning Service Level Management in Hochschulen. In Max Mühlhäuser, Guido Rößling, Ralf Steinmetz, editors, DeLFI 2006, 4. e-Learning Fachtagung Informatik, 11.-14. September 2006, Darmstadt, Germany. Volume 87 of LNI, pages 377-378, GI, 2006.

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