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You are an Idiot! - How Conversational Agent Communication Patterns Influence Frustration and Harassment

Alfred Benedikt Brendel, Maike Greve, Stephan Diederich, Johannes Bührke, Lutz M. Kolbe. You are an Idiot! - How Conversational Agent Communication Patterns Influence Frustration and Harassment. In Bonnie Brinton Anderson, Jason Thatcher, Rayman D. Meservy, Kathy Chudoba, Kelly J. Fadel, Sue Brown 0001, editors, 26th Americas Conference on Information Systems, AMCIS 2020, Virtual Conference, August 15-17, 2020. Association for Information Systems, 2020. [doi]

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Alfred Benedikt Brendel

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Maike Greve

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Stephan Diederich

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Johannes Bührke

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Lutz M. Kolbe

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