Alfred Benedikt Brendel, Maike Greve, Stephan Diederich, Johannes Bührke, Lutz M. Kolbe. You are an Idiot! - How Conversational Agent Communication Patterns Influence Frustration and Harassment. In Bonnie Brinton Anderson, Jason Thatcher, Rayman D. Meservy, Kathy Chudoba, Kelly J. Fadel, Sue Brown 0001, editors, 26th Americas Conference on Information Systems, AMCIS 2020, Virtual Conference, August 15-17, 2020. Association for Information Systems, 2020. [doi]
@inproceedings{BrendelGDBK20,
title = {You are an Idiot! - How Conversational Agent Communication Patterns Influence Frustration and Harassment},
author = {Alfred Benedikt Brendel and Maike Greve and Stephan Diederich and Johannes Bührke and Lutz M. Kolbe},
year = {2020},
url = {https://aisel.aisnet.org/amcis2020/sig_hci/sig_hci/13},
researchr = {https://researchr.org/publication/BrendelGDBK20},
cites = {0},
citedby = {0},
booktitle = {26th Americas Conference on Information Systems, AMCIS 2020, Virtual Conference, August 15-17, 2020},
editor = {Bonnie Brinton Anderson and Jason Thatcher and Rayman D. Meservy and Kathy Chudoba and Kelly J. Fadel and Sue Brown 0001},
publisher = {Association for Information Systems},
isbn = {978-1-7336325-4-6},
}