On the Leverage of User Participation in Business Process Transformation - Learning from Case Studies in the IT-Service Sector - researchr publication authors

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Jan vom Brocke, Bettina Thurnher. On the Leverage of User Participation in Business Process Transformation - Learning from Case Studies in the IT-Service Sector. In Robert C. Nickerson, Ramesh Sharda, editors, Proceedings of the 15th Americas Conference on Information Systems, AMCIS 2009, San Francisco, California, USA, August 6-9, 2009. pages 706, Association for Information Systems, 2009. [doi]

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