On the Leverage of User Participation in Business Process Transformation - Learning from Case Studies in the IT-Service Sector

Jan vom Brocke, Bettina Thurnher. On the Leverage of User Participation in Business Process Transformation - Learning from Case Studies in the IT-Service Sector. In Robert C. Nickerson, Ramesh Sharda, editors, Proceedings of the 15th Americas Conference on Information Systems, AMCIS 2009, San Francisco, California, USA, August 6-9, 2009. pages 706, Association for Information Systems, 2009. [doi]

@inproceedings{BrockeT09,
  title = {On the Leverage of User Participation in Business Process Transformation - Learning from Case Studies in the IT-Service Sector},
  author = {Jan vom Brocke and Bettina Thurnher},
  year = {2009},
  url = {http://aisel.aisnet.org/amcis2009/706},
  researchr = {https://researchr.org/publication/BrockeT09},
  cites = {0},
  citedby = {0},
  pages = {706},
  booktitle = {Proceedings of the 15th Americas Conference on Information Systems, AMCIS 2009, San Francisco, California, USA, August 6-9, 2009},
  editor = {Robert C. Nickerson and Ramesh Sharda},
  publisher = {Association for Information Systems},
}