Carol Brown, Kate Kaiser, Robert Klepper, Ryan Nelson. The management of end-user computing: research directions for the 90's. In Mohan Tanniru, editor, Proceedings of the 1993 Conference on Computer Personnel Research, SIGCPR 1993, St. Louis, Missouri, USA, April 1-3, 1993. pages 361, ACM, 1992. [doi]
Abstract is missing.