Business School Innovation Through a Service Science Approach: Organizational and Performance Measurement Issues

Valter Cantino, Alain Devalle, Silvia Gandini, Francesca Ricciardi, Alessandro Zerbetto. Business School Innovation Through a Service Science Approach: Organizational and Performance Measurement Issues. In Henriqueta Nóvoa, Monica Dragoicea, editors, Exploring Services Science - 6th International Conference, IESS 2015, Porto, Portugal, February 4-6, 2015, Proceedings. Volume 201 of Lecture Notes in Business Information Processing, pages 278-288, Springer, 2015. [doi]

@inproceedings{CantinoDGRZ15,
  title = {Business School Innovation Through a Service Science Approach: Organizational and Performance Measurement Issues},
  author = {Valter Cantino and Alain Devalle and Silvia Gandini and Francesca Ricciardi and Alessandro Zerbetto},
  year = {2015},
  doi = {10.1007/978-3-319-14980-6_22},
  url = {http://dx.doi.org/10.1007/978-3-319-14980-6_22},
  researchr = {https://researchr.org/publication/CantinoDGRZ15},
  cites = {0},
  citedby = {0},
  pages = {278-288},
  booktitle = {Exploring Services Science - 6th International Conference, IESS 2015, Porto, Portugal, February 4-6, 2015, Proceedings},
  editor = {Henriqueta Nóvoa and Monica Dragoicea},
  volume = {201},
  series = {Lecture Notes in Business Information Processing},
  publisher = {Springer},
  isbn = {978-3-319-14979-0},
}