SSR-TA: Sequence-to-Sequence-based expert recurrent recommendation for ticket automation

Chenhan Cao, Xiaoyu Fang, Bingqing Luo, Bin Xia 0003. SSR-TA: Sequence-to-Sequence-based expert recurrent recommendation for ticket automation. Neural Computing and Applications, 36(4):1815-1832, February 2024. [doi]

Authors

Chenhan Cao

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Xiaoyu Fang

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Bingqing Luo

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Bin Xia 0003

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