SSR-TA: Sequence-to-Sequence-based expert recurrent recommendation for ticket automation

Chenhan Cao, Xiaoyu Fang, Bingqing Luo, Bin Xia 0003. SSR-TA: Sequence-to-Sequence-based expert recurrent recommendation for ticket automation. Neural Computing and Applications, 36(4):1815-1832, February 2024. [doi]

Abstract

Abstract is missing.