SSR-TA: Sequence-to-Sequence-based expert recurrent recommendation for ticket automation

Chenhan Cao, Xiaoyu Fang, Bingqing Luo, Bin Xia 0003. SSR-TA: Sequence-to-Sequence-based expert recurrent recommendation for ticket automation. Neural Computing and Applications, 36(4):1815-1832, February 2024. [doi]

@article{CaoFLX24,
  title = {SSR-TA: Sequence-to-Sequence-based expert recurrent recommendation for ticket automation},
  author = {Chenhan Cao and Xiaoyu Fang and Bingqing Luo and Bin Xia 0003},
  year = {2024},
  month = {February},
  doi = {10.1007/s00521-023-09152-1},
  url = {https://doi.org/10.1007/s00521-023-09152-1},
  researchr = {https://researchr.org/publication/CaoFLX24},
  cites = {0},
  citedby = {0},
  journal = {Neural Computing and Applications},
  volume = {36},
  number = {4},
  pages = {1815-1832},
}