José Luis Caro, Antonio Carrillo, Andrés Aguayo, Sergio Gálvez, Antonio Guevara. CRM Techniques for Analyzing Client Profiles in Tourism Promotion Web Sites. In Karl Wöber, Andrew J. Frew, Martin Hitz, editors, Information and Communication Technologies in Tourism, ENTER 2002, Innsbruck, Austria, 2002. pages 68-76, Springer, 2002. [doi]
Abstract is missing.