Table of Contents

• Knowledge Bases and User Profiling in Travel and Hospitality Recommender SystemsJoaquin Delgado, Richard Davidson. 1-16 [doi]
• Channel Management Strategy in the eCommerce Environment - A Portfolio Management ApproachTimothy H. Jung, Panos Louvieris, Harmen Oppewal. 17-26 [doi]
• Revenue Strategies for Internet Marketplace Providers in Tourism - Theory and Empirical StudyRené Robles Sy, Walter Schertler. 27-38 [doi]
• Implementing Knowledge-Based Interfirm Networks in Heterogeneous B2B Environments: A Case Study of the Illinois Tourism NetworkUlrike Gretzel, Daniel R. Fesenmaier. 39-48 [doi]
• A Model of Australian Tourism Information: Implications for Information SystemsDean Carson, Pramod Sharma. 49-58 [doi]
• Flexible Data Interchange Based on XML and XSLT for Small- and Medium-sized Tourism EnterprisesMartin Blöchl, Wolfram Wöß. 59-67 [doi]
• CRM Techniques for Analyzing Client Profiles in Tourism Promotion Web SitesJosé Luis Caro, Antonio Carrillo, Andrés Aguayo, Sergio Gálvez, Antonio Guevara. 68-76 [doi]
• Analysis of the Volume, Value and Conversion Performance of a National Destination Marketing System WebsiteAndrew J. Frew, Peter J. McCarthy, Patrick Horan. 77-86 [doi]
• From Individual Tourism Organizations to a Single Virtual Tourism Organization for Destination ManagementA. La Micela, P. Roberti, G. Jacucci. 87-96 [doi]
• Modelling Tourism Impacts Using IT Based Destination Management SystemsRichard D. Lewis. 97-104 [doi]
• Measuring the Needs of Virtual Community Members: An Empirical Study of an Online Travel CommunityRaymond Y. C. Wang, Daniel R. Fesenmaier. 105-114 [doi]
• The Use of Internet-Marketing by National Tourism Organizations in Germany - An Empirical ApproachJan-Christian Dierich, René Robles Sy, Walter Schertler. 115-125 [doi]
• Modelling a Virtual Organisation in the Travel IndustryPhilip Alford. 126-135 [doi]
• Promoting SMTE Migration to the Online Economy: Case Studies from AustraliaPramod Sharma, Dean Carson. 136-144 [doi]
• Small and Medium Sized Enterprises Alliance through Research in Tourism (SMART-UP)Mike Peters, Klaus Weiermair, Josef Withalm. 145-156 [doi]
• Dualism of the Tourist Business and Information System for SMTEs: A New ApproachDiego Calzà, Giorgio Zanoni, Mirko Battisti, Giovanna Dorigati, Vincenzo D'Andrea, Gianni Jacucci, Umberto Martini. 157-165 [doi]
• The Internet in Competition with the Traditional Information Sources - A Study of Vacation Planning for Package vs. Non-Package TravelIngvar Tjøstheim. 166-176 [doi]
• Response Attitudes and Behavior of Hotel Industry to Electronic Info RequestsHarald Pechlaner, Hubert Rienzner, Kurt Matzler, Linda Osti. 177-186 [doi]
• Examining the Adoption of E-Shopping for Travel Services: Determinants of Consumers' PerceptionsEvangelos Christou, Panagiotis Kassianidis. 187-196 [doi]
• Cyber Crimes and the Travel and Tourism ConsumerJuline E. Mills, Joseph A. Ismail, William B. Werner, Karen Hackshaw. 197-206 [doi]
• Can Application Service Providers Enable Cost-Effective Information Technology for Travel & Tourism?Tsipi Heart, Nava Pliskin. 207-218 [doi]
• Web Impact on the Distribution Structure for Flight TicketsStefan Klein 0002. 219-228 [doi]
• Use of Internet for Enhancing Tourism and Hospitality Education: Lessons from EuropeMarianna Sigala, Evangelos Christou. 229-238 [doi]
• Using a Virtual Learning Environment (VLE) to Support Large Groups in an Undergraduate Tourism ProgrammeJan Powell-Perry, Panos Louvieris. 239-245 [doi]
• A Model of E-Learning for Encouraging Innovation in Small and Micro Tourism Enterprises within EuropePaola Baruchelli, Diego Calzà, Claudia Cattani, Giovanna Dorigati, Hayley Stead, Gianni Jacucci. 246-254 [doi]
• Location Based Destination Information for the Mobile TouristOwen Eriksson. 255-264 [doi]
• Mobile Multimedia Services for TourismBritta Oertel, Karlheinz Steinmüller, Matthias Kuom. 265-274 [doi]
• Intelligent Brokering of Tourism Services for Mobile UsersBarbara Schmidt-Belz, Milla Makelainen, Achim Nick, Stefan Poslad. 275-284 [doi]
• An Analysis of the Online Pricing Strategies of the International Hotel ChainsPeter O'Connor. 285-293 [doi]
• Benchmarking Internet Use for the Marketing of Swiss HotelsSusanne Frey, Roland Schegg, Thomas Steiner. 294-302 [doi]
• Evaluating Reservation Facilities for Hotels: A Study of Asian Based and North American Based Travel Web SitesRob Law, Kenith Leung, Norman Au. 303-310 [doi]
• Applying Semantic Web Technologies for Tourism Information SystemsAlexander Maedche, Steffen Staab. 311-319 [doi]
• Semantics of Online Tourism and Travel Information Search on the Internet: A Preliminary StudyBing Pan, Daniel R. Fesenmaier. 320-328 [doi]
• User-Adaptive Maps for Location-Based Services (LBS) for TourismAlexander Zipf. 329-338 [doi]
• Market Research in the Boat Tourism SegmentOve Gjesdal, Jan Rasmus Sulebak, Michael Borge. 339-345 [doi]
• Extended Personalized Services in an Online Regional Tourism Consulting SystemThomas Franke. 346-355 [doi]
• Behavioral Foundations for Human-Centric Travel Decision-Aid SystemsYeong-Hyeon Hwang, Ulrike Gretzel, Daniel R. Fesenmaier. 356-365 [doi]
• Conceptualization of a Global Trip Planning Recommender System for Tourism Recommender SystemsNicole Mitsche. 366-374 [doi]
• Where Are We Now? An Initial Analysis of Web-based Marketing Issues Affecting Travel and TourismAlastair M. Morrison, Juline E. Mills, Suttichai Chuvessiriporn, Joseph A. Ismail. 375-386 [doi]
• Benchmarking Information and Communication Applications for the Purpose of Marketing and Sales in the Tourism SectorBritta Oertel, Thomas Feil, Sie Liong Thio. 387-396 [doi]
• Success Factors of European Hotel Web SitesKarl W. Wöber, Arno Scharl, Martin Natter, Alfred Taudes. 397-406 [doi]
• Hosted Application Provision for Small and Medium Sized Tourism Enterprises: Are We Ready for This?Alexandros Paraskevas, Dimitrios Buhalis. 407-416 [doi]
• Investigating the ICT Productivity Paradox: Evidence from the UK Hotel SectorMarianna Sigala. 417-426 [doi]
• Hotel IT Innovation: Creating Customer Value through a Customer Information SystemValeria Minghetti, Paolo Di Lucia Coletti. 427-437 [doi]
• Advanced Query Mechanisms in Tourism Information SystemsJürgen Palkoska, Franz Pühretmair, A Min Tjoa, Roland R. Wagner, Wolfram Wöß. 438-447 [doi]
• Intelligent Query Management for Travel Products SelectionFrancesco Ricci 0001, Dennis Blaas, Nader Mirzadeh, Adriano Venturini, Hannes Werthner. 448-457 [doi]
• Vacation Trip Decision Styles as Basis for an Automated Recommendation System: Lessons from Observational StudiesKlaus Grabler, Andreas H. Zins. 458-469 [doi]
• A Study of User Preferences for Attributes of the Hong Kong Disneyland Web SiteLily Yip, Rob Law. 470-479 [doi]
• The Use of Internet Sites by Smaller Companies in the Leisure Industry in the NetherlandsG. John van der Pijl. 480-487 [doi]
• Reduction of Perceived Risk through On-line Value-Added Services Offered on Tourism Businesses Web-sitesHerbjørn Nysveen, Maria Lexhagen. 488-496 [doi]
• Effective Product Bundling with Destination Card Systems - The Case of the TirolCardHarald Pechlaner, Dagmar Abfalter. 497-506 [doi]
• Examining the Web-Based Marketing Efforts of First-Tier City Convention Centers in the U.SDae Young Kim, Alastair M. Morrison, Juline E. Mills. 507-516 [doi]
• Touch-Screen vs. Paper-and-Pencil vs. Face-to-Face Computer-Supported Rating of Services Compared to Conventional Customer Satisfaction MeasurementsMartin Weichbold, Reinhard Bachleitner. 517-526 [doi]