Rob Law, Kenith Leung, Norman Au. Evaluating Reservation Facilities for Hotels: A Study of Asian Based and North American Based Travel Web Sites. In Karl Wöber, Andrew J. Frew, Martin Hitz, editors, Information and Communication Technologies in Tourism, ENTER 2002, Innsbruck, Austria, 2002. pages 303-310, Springer, 2002. [doi]
Abstract is missing.