José C. Castillo, H. Rex Hartson, Deborah Hix. Remote usability evaluation: can users report their own critical incidents?. In Clare-Marie Karat, Arnold M. Lund, editors, CHI 98 Conference Summary on Human Factors in Computing Systems, CHI '98, Los Angeles, California, USA. pages 253-254, ACM, 1998. [doi]
@inproceedings{CastilloHH98,
title = {Remote usability evaluation: can users report their own critical incidents?},
author = {José C. Castillo and H. Rex Hartson and Deborah Hix},
year = {1998},
doi = {10.1145/286498.286736},
url = {http://doi.acm.org/10.1145/286498.286736},
researchr = {https://researchr.org/publication/CastilloHH98},
cites = {0},
citedby = {0},
pages = {253-254},
booktitle = {CHI 98 Conference Summary on Human Factors in Computing Systems, CHI '98, Los Angeles, California, USA},
editor = {Clare-Marie Karat and Arnold M. Lund},
publisher = {ACM},
}