Sergio Cavalieri, Mario Rapaccini, Giuditta Pezzotta, Nicola Saccani. Research and Education in Service Science Management and Engineering: The Case of the Italian Service Management Forum. In Theodor Borangiu, Monica Dragoicea, Henriqueta Nóvoa, editors, Exploring Services Science - 7th International Conference, IESS 2016, Bucharest, Romania, May 25-27, 2016, Proceedings. Volume 247 of Lecture Notes in Business Information Processing, pages 750-760, Springer, 2016. [doi]
Abstract is missing.