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The Role of a Natural Language Conversational Interface in Online Sales: A Case Study

Joyce Y. Chai, Jimmy J. Lin, Wlodek Zadrozny, Yiming Ye, Margo Stys-Budzikowska, Veronika Horvath, Nanda Kambhatla, Catherine G. Wolf. The Role of a Natural Language Conversational Interface in Online Sales: A Case Study. I. J. Speech Technology, 4(3-4):285-295, 2001. [doi]

Authors

Joyce Y. Chai

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Jimmy J. Lin

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Wlodek Zadrozny

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Yiming Ye

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Margo Stys-Budzikowska

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Veronika Horvath

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Nanda Kambhatla

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Catherine G. Wolf

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