Joyce Y. Chai, Jimmy J. Lin, Wlodek Zadrozny, Yiming Ye, Margo Stys-Budzikowska, Veronika Horvath, Nanda Kambhatla, Catherine G. Wolf. The Role of a Natural Language Conversational Interface in Online Sales: A Case Study. I. J. Speech Technology, 4(3-4):285-295, 2001. [doi]
@article{ChaiLZYSHKW01,
title = {The Role of a Natural Language Conversational Interface in Online Sales: A Case Study},
author = {Joyce Y. Chai and Jimmy J. Lin and Wlodek Zadrozny and Yiming Ye and Margo Stys-Budzikowska and Veronika Horvath and Nanda Kambhatla and Catherine G. Wolf},
year = {2001},
doi = {10.1023/A%3A1011316909641},
url = {http://dx.doi.org/10.1023/A%3A1011316909641},
researchr = {https://researchr.org/publication/ChaiLZYSHKW01},
cites = {0},
citedby = {0},
journal = {I. J. Speech Technology},
volume = {4},
number = {3-4},
pages = {285-295},
}