"Sorry to Keep You Waiting": Recovering from Negative Consequences Resulting from Service Robot Unintended Rejection

Xiaoyu Chang, Yanheng Li, Sijia Liu, Ling Ma, Ray LC. "Sorry to Keep You Waiting": Recovering from Negative Consequences Resulting from Service Robot Unintended Rejection. In Dan Grollman, Elizabeth Broadbent, Wendy Ju, Harold Soh, Tom Williams 0001, editors, Proceedings of the 2024 ACM/IEEE International Conference on Human-Robot Interaction, HRI 2024, Boulder, CO, USA, March 11-15, 2024. pages 96-105, ACM, 2024. [doi]

Abstract

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