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The Reason Behind the Rating: Text Mining of Online Hotel Reviews

Pachtamon Chanwisitkul, Azar Shahgholian, Nikolay Mehandjiev. The Reason Behind the Rating: Text Mining of Online Hotel Reviews. In Henderik A. Proper, Stefan Strecker, Christian Huemer, editors, 20th IEEE Conference on Business Informatics, CBI 2018, Vienna, Austria, July 11-14, 2018, Volume 1 - Research Papers. pages 149-157, IEEE Computer Society, 2018. [doi]

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Pachtamon Chanwisitkul

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Azar Shahgholian

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Nikolay Mehandjiev

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