The Reason Behind the Rating: Text Mining of Online Hotel Reviews

Pachtamon Chanwisitkul, Azar Shahgholian, Nikolay Mehandjiev. The Reason Behind the Rating: Text Mining of Online Hotel Reviews. In Henderik A. Proper, Stefan Strecker, Christian Huemer, editors, 20th IEEE Conference on Business Informatics, CBI 2018, Vienna, Austria, July 11-14, 2018, Volume 1 - Research Papers. pages 149-157, IEEE Computer Society, 2018. [doi]

@inproceedings{ChanwisitkulSM18,
  title = {The Reason Behind the Rating: Text Mining of Online Hotel Reviews},
  author = {Pachtamon Chanwisitkul and Azar Shahgholian and Nikolay Mehandjiev},
  year = {2018},
  doi = {10.1109/CBI.2018.00025},
  url = {http://doi.ieeecomputersociety.org/10.1109/CBI.2018.00025},
  researchr = {https://researchr.org/publication/ChanwisitkulSM18},
  cites = {0},
  citedby = {0},
  pages = {149-157},
  booktitle = {20th IEEE Conference on Business Informatics, CBI 2018, Vienna, Austria, July 11-14, 2018, Volume 1 - Research Papers},
  editor = {Henderik A. Proper and Stefan Strecker and Christian Huemer},
  publisher = {IEEE Computer Society},
  isbn = {978-1-5386-7016-3},
}