Zhuangbin Chen, Yu Kang, Liqun Li, Xu Zhang, Hongyu Zhang, Hui Xu 0009, Yangfan Zhou, Li Yang, Jeffrey Sun, Zhangwei Xu, Yingnong Dang, Feng Gao, Pu Zhao, Bo Qiao, Qingwei Lin, Dongmei Zhang, Michael R. Lyu. Towards intelligent incident management: why we need it and how we make it. In Prem Devanbu, Myra B. Cohen, Thomas Zimmermann 0001, editors, ESEC/FSE '20: 28th ACM Joint European Software Engineering Conference and Symposium on the Foundations of Software Engineering, Virtual Event, USA, November 8-13, 2020. pages 1487-1497, ACM, 2020. [doi]
Abstract is missing.