Yi-Chao Chen, Gene Moo Lee, Nick G. Duffield, Lili Qiu, Jia Wang. Event detection using customer care calls. In Proceedings of the IEEE INFOCOM 2013, Turin, Italy, April 14-19, 2013. pages 1690-1698, IEEE, 2013. [doi]
@inproceedings{ChenLDQW13,
title = {Event detection using customer care calls},
author = {Yi-Chao Chen and Gene Moo Lee and Nick G. Duffield and Lili Qiu and Jia Wang},
year = {2013},
doi = {10.1109/INFCOM.2013.6566966},
url = {http://dx.doi.org/10.1109/INFCOM.2013.6566966},
researchr = {https://researchr.org/publication/ChenLDQW13},
cites = {0},
citedby = {0},
pages = {1690-1698},
booktitle = {Proceedings of the IEEE INFOCOM 2013, Turin, Italy, April 14-19, 2013},
publisher = {IEEE},
isbn = {978-1-4673-5944-3},
}