A Practical Methodology and Framework for Comprehensive Incident Handling Focused on Bot Response

Sang-soo Choi, Myung-Jin Chun, Youn-Su Lee, Hyeak-Ro Lee. A Practical Methodology and Framework for Comprehensive Incident Handling Focused on Bot Response. In Tai-Hoon Kim, Young Hoon Lee, Byeong Ho Kang, Dominik Slezak, editors, Future Generation Information Technology - Second International Conference, FGIT 2010, Jeju Island, Korea, December 13-15, 2010. Proceedings. Volume 6485 of Lecture Notes in Computer Science, pages 481-492, Springer, 2010. [doi]

Authors

Sang-soo Choi

This author has not been identified. Look up 'Sang-soo Choi' in Google

Myung-Jin Chun

This author has not been identified. Look up 'Myung-Jin Chun' in Google

Youn-Su Lee

This author has not been identified. Look up 'Youn-Su Lee' in Google

Hyeak-Ro Lee

This author has not been identified. Look up 'Hyeak-Ro Lee' in Google